Privacy Policy
Last updated: August 1, 2026 · Effective: August 1, 2026
THE DAMDA ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our mobile app or website (damdatravel.com).
1. Information We Collect
| Category | Data | How |
|---|---|---|
| Required | Name, email, phone, pickup/delivery address, payment info (passed to payment processor) | Sign-up, booking form |
| Automatic | Device ID (push notifications), IP address, usage logs | Automatically generated |
| Social Login | Email, name (from Google/Apple) | OAuth sign-in |
2. How We Use Your Information
- Process and manage luggage delivery bookings
- Handle payments and refunds
- Send service notifications via push / SMS
- Respond to customer inquiries and resolve disputes
- Improve our services through aggregated, anonymised analytics
3. Data Retention
We retain your data while your account is active. Upon account deletion, data is erased within 30 days except where required by law (e.g. transaction records retained 5 years under Korean e-commerce regulations).
4. Data Sharing
We do not sell your personal data. We share data only with trusted processors necessary to operate our service:
| Processor | Purpose |
|---|---|
| Supabase Inc. (USA) | Database storage (Standard Contractual Clauses applied) |
| PortOne | Payment processing |
| Google Firebase | Push notifications |
| Expo | App OTA updates |
5. Your Rights
Depending on your location, you may have rights to:
- Access a copy of your personal data
- Correct inaccurate information
- Request deletion — use the in-app Account Deletion feature or email us
- Restrict or object to processing
- Data portability
To exercise these rights, email info@damdatravel.com. We respond within 10 business days.
6. Data Controller
7. Cookies
Our website uses cookies to improve your experience. You may disable cookies in your browser settings; some features may be limited as a result.
8. Changes to This Policy
We will notify you of material changes at least 7 days in advance via in-app notice or email.